Privacy
Privacy policy
Who operates Gallery Hall
This website belongs to Gallery Hall Hotel & Resort Furniture, which is responsible for the personal information collected here. Questions about that information can be sent to sales@hotelandresortfurniture.com. Our team answers it Monday through Friday while the office is open: 8 AM to 6 PM, Central Time.
What an order keeps on file
Every order creates a record in three parts. First comes the form: name, email address and ZIP code, with the company, phone number and project notes when you supply them. Then the basket: every piece, with the finish, quantity and price you chose. Last, where the visit began: the page you came from and any campaign labels in the link you followed. The record appears in a private dashboard for our staff and arrives as an email copy, and we work from it to confirm the order, price the freight and set up payment with you. Makers and freight carriers see only the delivery details their share of the work requires. We sell it to no one.
Cookies, counts and request records
Two cookies keep the site working. One, a session cookie, holds the basket and protects each form until the browser is closed. A secure cookie, valid for as long as 400 days, is how this browser finds its property plans again. For measurement we tally four steps, to see which pages end in orders: product page views, property plans saved, basket additions and orders placed. A random reference strings those steps together and expires once 30 minutes pass with no activity. The tallies hold no cookie value, IP address, email address or name, and each is erased at 90 days. We exclude recognized bots and our staff, and we skip any browser that sends a Global Privacy Control or Do Not Track signal. Security logs kept by our hosting provider may include IP addresses. One more record exists. For 30 days, an owner-only dashboard keeps what Cloudflare logs about each request: the IP address and the requested page, an estimated city, region and country that Cloudflare derives from the IP address, the AS number of its network and the type of device. From a referring site we keep the host name and nothing more of its address. This site carries no advertising trackers.
How property plans are kept
Each property plan is a private record on our server, used by this website and no other. It contains the plan's name, your notes, and the pieces you chose with their quantities, saved prices and finish references. Opening it takes the secure cookie: a browser without it cannot open the plan, so clearing cookies or changing browsers ends access. Plans have no account behind them and no link to share. Archived plans are restored from the property plans page. Phone numbers, email addresses and card details are best left out of plan notes.
Keeping records and your requests
Order records that sit untouched for 24 months are reviewed, and anything no longer needed is deleted. To view, correct or remove the order information we keep about you, email sales@hotelandresortfurniture.com. Payment is never taken through the site, so please type no card number or payment detail into its forms; the payment instructions reach you by email after the order is confirmed.